Order Processing
Once your payment is confirmed, your order will be processed and packed within 1–3 business days. Business days are Monday through Saturday, excluding public holidays.
- Orders placed before 2:00 PM IST are prioritised for same-day processing.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- You will receive an order confirmation email/SMS immediately after payment.
- A dispatch notification with tracking details is sent once the order ships.
Shipping Locations
Blubud Store currently ships to all serviceable pin codes across India.
- We ship to metro cities, Tier-2 and Tier-3 cities, and most rural pin codes.
- Delivery to remote or hill-station areas may take 1–2 additional business days.
- International shipping is not available at this time. Please contact us for B2B export enquiries.
If your pin code is not serviceable at checkout, please contact us at cc@blubudstore.com — we will find an alternative arrangement.
Delivery Timeframes
Estimated delivery after dispatch:
- Metro cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata, Pune) — 2–4 business days
- Tier-2 & Tier-3 cities — 4–6 business days
- Rural/remote areas — 5–7 business days
These are estimates based on our courier partners' average performance. Actual delivery may vary due to weather, local disruptions, or high-volume seasons (festivals, sales events).
Shipping Charges
Shipping charges are calculated based on your delivery location, order weight, and applicable promotional offers.
- Free shipping on all orders above ₹500.
- Orders below ₹500 may incur a nominal shipping fee displayed at checkout.
- Charges for bulky items (e.g., wheelchairs, walkers) may vary and will be shown before payment.
- During promotional periods, free-shipping thresholds may be reduced or waived — check the website for current offers.
Order Tracking
Once your order is dispatched, you will receive:
- A tracking ID via email and/or SMS.
- A link to the courier partner's tracking page.
- WhatsApp notifications for key shipment milestones (where available).
If you have not received tracking information within 4 business days of placing your order, please reach out to our support team.
Delivery Issues
We take great care in packing every order. However, if you face any of the following issues, please act promptly:
- Damaged package: Do not accept a parcel that appears visibly damaged, tampered with, or opened. Refuse delivery and inform us immediately.
- Wrong product: If you receive an incorrect item, contact us within 48 hours of delivery with your order number and a photo.
- Missing items: If your order is incomplete, contact support with your order details within 48 hours.
- Delayed delivery: If your order hasn't arrived beyond the estimated window, reach out to us with your tracking ID.
Note: Blubud Store is not liable for delays caused by natural disasters, courier strikes, government restrictions, or force majeure events beyond our control.
Need help with your shipment?
Our support team is available Monday – Saturday, 9 AM – 6 PM IST.